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01/12/2022 4:38 pm
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I have a HP Omen 16b laptop. Issue I am facing is that is randomly freezes, shows pixelated screen and shuts down. Then it restarts and works perfectly. Happened to me 2-3 times recently after I updated my windows to the recent version. I did all hardware checks everything is working fine.
During gaming it never crashes, only times it crashes was when I was watching youtube videos. Could anyone guide me what could possibly be the issue? I am thinking maybe its a software problem or BIOS issue?